With the recent death of my 37 day old iPhone 3G S documented here, I was indeed in a small time funk. Made my appointment at the Apple Genius Bar at the Apple Store @ North Star and was prepared to be disappointed. I was instead pleasantly surprised.
The only thing that could have made my experience at the Apple store better was to have been served a pitcher of Mojitos. From the concierge who checked me in, to Diego who handled my transaction, I was treated like I was the only one in the store when in fact the store was completely packed with patrons.
Diego poked, prodded and pinpointed the problem: my 37 day old iPhone had a bum battery. They gladly replaced my old phone with a spanking brand new phone. No questions asked. I was impressed and the whole transaction took less than ten minutes of my very important and busy schedule. LOL.
Although I did not receive that pitcher of Mojitos today, the fantastic service I did receive at the North Star Apple store was undeniably a refreshing treat. Kudos Apple Kudos.
New iPhone is quietly restoring my photos; music; memories; etc.
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